travl.love: bespoke luxury travel and private holidays, planned by our specialist team

I’d wondered about using a travel agent for years and always assumed it wasn’t worth it, because you can find so much online and it’s often cheaper to book yourself. How wrong I was. If you’re wondering whether to use travl.love, absolutely do it. You’ll be glad you did.

My fiancé and I regularly use this team of incredible people for our amazing (and frequent) trips around the world. It's a personal concierge-style experience: immediate communication, insightful knowledge and a friendly, bespoke approach. There never seems to be a problem with any query, and their lightning-fast responses, with such respect and patience, are a joy. I've just returned from my own hen party in London with 16 (really rather demanding yet lovely) ladies, and the whole two-day affair was seamless. Happy memories for a lifetime, all wonderfully organised by the 'Genies' of this great company.

Only been here a few hours and already this is the most unbelievable place I've ever been. When I met Nadine and she told me about her business, she said, 'I just really want to help people have transformational experiences, not just holidays.' I could tell she really meant it. Six Senses had been on my vision board for five years. Her team have been unbelievable, from booking to all the special touches. I'd 1000% recommend. It's not an ad. I paid for my trip. I'm only sharing because I really rate Nadine.

From the very first conversation, Nadine, Alison and the travl.love team went to extraordinary lengths for us… before, during and after our trip. Every detail was thought through, every question answered with patience, and nothing was ever too much trouble. Donna Portals was a fabulous hotel, and dinner at Yara in Puerto Portals was one of the best meals we've ever had. Even in 39°C heat, we packed in a jet ski safari, a private boat tour with sea scooters, water skiing and Hobie cat sailing on the north coast. What truly set Nadine and her team apart was the service. Second to none. We're already looking forward to our next adventure together.

Our trip was an absolute trip of a lifetime. Every detail was thought of and we didn't worry about anything. Apart from the boomslang in the car park! Mala Mala even now makes me emotional; we were just blown away. Our game experiences were out of this world, and everything flowed so well.

A big thank you for all your help with the trip. All the organisation and the people on the ground we met were so kind and welcoming. Our guide and the InterContinental were perfect. In hindsight, we should have listened to your advice on location. Lesson learned for the future!